Recently, I watched a show on HBO hosted by Bryant Gumbel, who was joined by an Ivy League psychologist. Jointly, the two men interviewed two accomplished individuals — a retired Navy SEAL and a former professional football player. The interviewees…
After 25 years in the advertising and marketing business, I am never surprised when a phone call goes unreturned. Rather than becoming offended on such occasions, I let them roll off me like water. Recently, however, I found myself counseling…
A new year always brings a sense of hope and anticipation as we wonder what the coming year will be like and what successes and surprises might be in store for us. It’s also a time of making resolutions, most…
Employers’ respect for employees’ privacy affects performance
A mentor and friend shared with me his approach to assessing the level of care and concern that a business owner or corporate manager has about his or her enterprise and where that business is in its life cycle.
I recently went to a major health care practice and picked up a postcard that asked me to report back to them on how they are doing. I had to laugh. I was there because I had called several times…
