Opinion

Make Time for Professional Courtesy

After 25 years in the advertising and marketing business,  I am never surprised when a phone call goes unreturned. Rather than becoming offended on such occasions, I let them roll off me like water. Recently, however, I found myself counseling…

The Last Word

A new year always brings a sense of hope and anticipation as we wonder what the coming year will be like and what successes and surprises might be in store for us. It’s also a time of making resolutions, most…

The Editor's Last Word

I recently went to a major health care practice and picked up a postcard that asked me to report back to them on how they are doing. I had to laugh. I was there because I had called several times…