Katrina Tuggerson

President & CEO, Capital City Chamber of Commerce

Katrina Tuggerson is a transformational leader with more than 30 years of experience in higher education, community development, and economic empowerment. As president and CEO of the Capital City Chamber of Commerce, she revitalized the organization after a period of dormancy, restoring its programs, partnerships, and role as an advocate for small-business growth. Her work is grounded in expanding opportunity and building inclusive economic ecosystems across Tallahassee. She has served in leadership roles with Embry-Riddle Aeronautical University, the Greater Tallahassee Chamber of Commerce, and Tallahassee Leon Federal Credit Union. Her career reflects a deep commitment to service, collaboration, and mentorship.

Describe a defining moment or achievement in your career. 

A defining moment in my career was stepping into the role of president and CEO of the Capital City Chamber of Commerce. When I accepted the position, the organization had been dormant for several years and was operating with no budget. It was a pivotal challenge—one that required vision, determination, and a deep commitment to rebuilding trust and relevance within the community. With the support of an exceptional board, we restructured the chamber, reestablished our programs, and renewed our presence as a driving force for small-business growth and community development. Leading this revitalization allowed me to align my passion for economic empowerment with purpose-driven leadership. It was the moment I realized that true success comes from helping others build wealth, create opportunities, and thrive—especially in communities that have been historically overlooked. While I have celebrated many milestones along the way, receiving the Pinnacle Award stands among my greatest honors. This recognition represents not just personal achievement but the collective strength, collaboration, and dedication of a community committed to progress. Being honored in this way affirmed that my work has meaning beyond titles—it’s about passing the torch and using leadership to uplift others.

How do you define success? 

Success is defined by impact and solution metrics. It’s not measured solely by professional accomplishments but by the lives you influence, the opportunities you create, and the meaningful change you inspire. For me, success means leading with purpose, creating tangible results, and leaving a legacy that continues to open doors for others long after the work is done.

Tell us about a time when you were met with a crossroads decision. How did you face that? 

I’ve experienced several pivotal crossroads in my career—each one shaping how I lead, communicate, and advocate for the communities I serve. The most recent came on April 17, 2025 when we received official notice from Washington, D.C. to halt the programming and distribution of resources secured through our Florida Panhandle Capital Readiness Collaborative. This multi-million-dollar grant had been operating successfully for two years, with two years remaining in a four-year cycle. It provided vital funding to support small businesses from Tallahassee to Pensacola, adding critical resources to our communities during challenging economic times. When the directive to pause the program arrived, it immediately tested every aspect of my leadership and resolve.

Rather than allowing the setback to stall our mission, I acted quickly by working with partners, stakeholders, and local leaders to identify alternative funding streams and ensure continued support for the entrepreneurs who depended on those programs. It was a moment that reinforced that leadership is about adaptability, advocacy, and accountability, especially when circumstances are beyond your control. That experience reminded me that even when doors close unexpectedly, they often open opportunities to lead differently. With perseverance, strategic collaboration, and heart, challenges can become catalysts for deeper impact and long-term sustainability.

What advice do you have for young women pursuing their careers? 

Know your worth, and never be afraid to stand in it. Lead with confidence, integrity, and compassion. Trust your instincts, stay true to your values, and let your purpose guide your path. Every challenge you face will strengthen your voice—and that voice has the power to change rooms, systems, and lives. I live by my personal definition of “NEXT”— New Beginnings, Exciting (serving with a passion), X (multiplication and growth), and Timing. Every new day brings fresh opportunities and the excitement of discovering what’s ahead. It’s like the power of multiplication—doubling the potential of everything you touch as you move forward. Timing is key; don’t get discouraged because as long as we wake up with breath in our lungs, we’re gifted with the chance to embrace the NEXT and try again.